GRT Business Plan

Grand River Transit's business plan will provide a roadmap to guide transit investment priorities to 2030 and beyond. The GRT Business Plan builds on transit priorities identified through the Region’s Strategic Plan and Budget consultations. It will focus on how to make transit easier to use, where and when GRT can serve you better, and how and where GRT should prioritize frequency and speed.

There are three different pieces to the GRT Business Plan. Together, the plans will help make GRT the easy transportation choice across Waterloo Region.

Conventional Bus and Train Business Plan

• Guide the expansion of conventional bus and train services, to ensure GRT can meet the needs of a rapidly-growing population and support the Region’s commitment to reducing community emissions.
• The plan focuses on strategic transit priorities identified by riders, the community, GRT and the Region:
  • Frequency, Speed, Customer-driven innovation, Strategic new coverage, and Simple and intuitive transit
• The following proposed investments would help achieve these strategic priorities:
  • Frequent transit network: Service every 10 minutes on weekdays, 7 a.m. - 7 p.m., and every 15 minutes all other times, on 16 routes in Cambridge, Kitchener, and Waterloo
  • Strategic new coverage: Strategic expansion focused on new growth and industrial areas with streamlined routes for useful improvements to coverage
  • Consistent schedules: Enhance frequency to make schedules more consistent all-day, everyday, so more transit trips are more equitable and intuitive for more riders
  • Highway express: Introduce frequent and rapid single-seat service between Cambridge, Kitchener, and Waterloo, giving riders more time back in their day
  • Overnight network: Launch 24/7 service on key routes, with 30-minute overnight frequency supporting shift workers, students, and core areas
• Learn more about the proposed transit investments

MobilityPLUS and Kiwanis Transit Business Plan

• Guide the improvement and expansion of specialized transit services within Waterloo Region.
• Key strategic priorities have been identified for the MobilityPLUS and Kiwanis Transit Business Plan:
  • Improve GRT’s capacity to meet growing trip requests
  • Continue to improve MobilityPLUS service and customer experience
  • Investigate technology solutions to improve service
  • Better understand customer needs and improve customer communication
  • Improve coordination between MobilityPLUS and Kiwanis Transit
• Learn more about the MobilityPLUS Business Plan

Township Transit Strategy

• Develop and evaluate ideas to expand transit services in the townships, providing residents with better access to essential services and employment opportunities.
• Learn more about what we're proposing for service in the townships

Share your feedback

• Fill out our survey to share your feedback and support the GRT Business Plan
• Attend the Business Plan virtual session on Tuesday, Nov. 12 at 7 p.m. to learn more about all three parts of the business plan.
• Ask any questions using the Q+A tool below

Updates

Subscribe to this project for updates as GRT prepares a final draft of the GRT Business Plan for public and Regional Council review in 2025.