Where should people be allowed to ride e-scooters in Waterloo Region?
This project supports the Region of Waterloo's strategic focus area(s):
What is this project about?
Effective January 1, 2020, the Ontario Ministry of Transportation (MTO) launched a new, five-year pilot to permit Electric Kick Scooters (e-scooters) on roads (http://www.mto.gov.on.ca/english/vehicles/electric/electric-scooters.shtml).
The province outlined that it is up to municipalities to pass by-laws to permit the use of e-scooters locally and determine where they can and cannot operate.
What is an e-scooter?
E-scooters have battery-powered motors with a platform for your feet and are steered with waist-high handlebars. This MTO pilot project does not address mobility/accessibility scooters, e-bikes, orContinue reading
This project supports the Region of Waterloo's strategic focus area(s):
What is this project about?
Effective January 1, 2020, the Ontario Ministry of Transportation (MTO) launched a new, five-year pilot to permit Electric Kick Scooters (e-scooters) on roads (http://www.mto.gov.on.ca/english/vehicles/electric/electric-scooters.shtml).
The province outlined that it is up to municipalities to pass by-laws to permit the use of e-scooters locally and determine where they can and cannot operate.
What is an e-scooter?
E-scooters have battery-powered motors with a platform for your feet and are steered with waist-high handlebars. This MTO pilot project does not address mobility/accessibility scooters, e-bikes, or electric mopeds.
MTO e-scooter rules can be found in the documents under the "Ontario E-scooter Pilot Program" tab under the Photo Gallery and include:
- E-scooter maximum speed: 24 km/hr
- Minimum rider age: 16 years old (bike helmets required 16-18)
- No passengers allowed
- Must have brakes, horn/bell, front white light, and rear red light
The Region of Waterloo and the Cities of Cambridge, Kitchener, and Waterloo want your input on where people should be allowed to ride an e-scooter in our community.
Staff from the Region of Waterloo and Cities of Cambridge, Kitchener, and Waterloo have prepared several options for permitting e-scooters locally. These options range from nowhere (i.e., not permitted in Waterloo Region) to anywhere a bike can go (i.e., any path or roadway other than controlled-access highways).
Your responses will help inform staff reports to City and Regional Councils on if and where personally-owned e-scooters can be ridden in Waterloo Region. Based on the decision of the respective councils, staff will also consider requirements for e-scooter rental companies (scooter-share) that wish to operate in our community.
Please note that the Region and Cities will follow MTO best practice and will not permit sidewalk riding in any scenario. Riding e-scooters on sidewalks can create accessibility issues and presents a greater risk of injury for pedestrians and persons with disabilities.
Q&A
Ask questions directly to the Project Team!
Here's how the tool works:
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- Submitted questions are reviewed by The Project Team.
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- Sometimes answers require information from multiple sources. If the answer is going to take longer, we'll let you know.
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Share Hello! We are an escooter startup that is interested in participating in the shared pilot program. I had a few questions about the process - could you connect me with someone that is involved in coordinating this project for the Waterloo & Kitchener region? on Facebook Share Hello! We are an escooter startup that is interested in participating in the shared pilot program. I had a few questions about the process - could you connect me with someone that is involved in coordinating this project for the Waterloo & Kitchener region? on Twitter Share Hello! We are an escooter startup that is interested in participating in the shared pilot program. I had a few questions about the process - could you connect me with someone that is involved in coordinating this project for the Waterloo & Kitchener region? on Linkedin Email Hello! We are an escooter startup that is interested in participating in the shared pilot program. I had a few questions about the process - could you connect me with someone that is involved in coordinating this project for the Waterloo & Kitchener region? link
Hello! We are an escooter startup that is interested in participating in the shared pilot program. I had a few questions about the process - could you connect me with someone that is involved in coordinating this project for the Waterloo & Kitchener region?
Francesca asked over 2 years agoThe project team will connect with you directly. Thank you for your interest!
Project Timeline
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Public Consultation Survey
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageThis consultation is now Closed for contributions.
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Survey data analysis
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageStaff have analyzed survey responses.
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Consultation with Advisory Committees and staff teams
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageSpring/Summer 2021
Additional consultation with stakeholders from Grand River Accessibility Advisory Committee, City and Region Active Transportation Advisory Committees.
September workshops with stakeholders from advisory committees, Region and City staff groups, and industry representatives.
Goal of September workshops is to finalize recommendations for Traffic and Parking Bylaw updates, micromobility company agreements, and/or etiquette/communication programs
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Prepare Staff report(s) to Region and/or City Councils
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageStaff plan to prepare and present Traffic and Parking Bylaw recommendations for consideration by Region and City Councils.
A companion report outlining the Shared Micromobility Program Implementation Plan will be presented alongside bylaw recommendations.
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Reports to Region of Waterloo Planning and Works Committee
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageOn April 12, 2022, the Region of Waterloo Planning and Works Committee received two reports, bringing us closer to launching this program:
E-scooter Traffic and Parking By-law Updates (TES-TRS-22-06)
Key recommendations approved:
Permit e-scooters on all Regional Roads 50 km/h or less, and all Regional Roads with boulevard multi-use paths and/or reserved bike lanes.
E-scooter permissions come into effect July 1, 2022.
Helmets are proposed to be mandatory for all e-scooter riders, regardless of age, based on injury literature compiled by Public Health Ontario.
City councils need to approve similar local bylaw updates. Local municipalities may choose to restrict e-scooters on certain trails, parks, and/or other public spaces based on their condition.
Shared Micromobility Program Implementation Plan (TES-TRS-22-07)
Key recommendation approved:
Authorize staff to issue a request for proposals, in coordination with the Cities of Cambridge, Kitchener, and Waterloo, for a shared micromobility operator.
The Micromobility Program will prioritize bike/e-bike share, but e-scooters can be part of the commercial shared micromobility system.
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E-scooter permissions for personal use take effect
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageEffective July 1, 2022, e-scooters are permitted within the Region and Cities on:
- All roads 50 km/hr or less
- All roads with bike lanes, regardless of speed limit
- On all boulevard multi-use paths
- E.g., paved trails next to roads like Homer Watson Blvd.
- Select paved recreation multi-use trails
- E.g., Iron Horse Trail, Spur Line Trail, etc.
Helmets are mandatory for all e-scooter riders, regardless of age, based on injury literature compiled by Public Health Ontario.
Visit the Region's By-laws page for more information.
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RFP for bike share and e-scooter share program
Where should people be allowed to ride e-scooters in Waterloo Region? has finished this stageRegion staff issued a request for proposals (RFP), in coordination with the Cities of Cambridge, Kitchener, and Waterloo, for a single shared system operator across the three Cities.
Regional Council directed staff to incorporate pedal-assist e-bikes as eligible fleet vehicles in the shared system.
Proposals from interested shared micromobility operators have been reviewed by the Project Team.
The preferred provider has been invited into a final round of negotiations before an official announcement is made.
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Successful company launches shared micromobility system locally in 2023
Where should people be allowed to ride e-scooters in Waterloo Region? is currently at this stageThe Region of Waterloo, along with the Cities of Cambridge, Kitchener and Waterloo, have selected Neuron Mobility to run the e-scooter and e-bike share program.
Visit the dedicated Shared Micromobility Program page to learn more.
Discussion Paper and Staff Reports
- Discussion Paper - Preliminary Options for Permitting Use in Waterloo Region.pdf (478 KB) (pdf)
- Spring 2020 Staff Report - Micromobility Update and Next Steps (Bikeshare and Escooters) - TES-TRS-20-14 (2).pdf (294 KB) (pdf)
- January 2021 Staff Report - Micromobility Update and Public Engagement Program Launch (141 KB) (pdf)
- January 2021 Staff Report Attachment 1 - Summary of MTO e-scooter Pilot (160 KB) (pdf)
- January 2021 Staff Report Attachment 2 - E-scooter Permission Options for EngageWR Public Consultation (147 KB) (pdf)
- January 2021 Staff Report Attachment 3 - Summary of Implementation Plan (249 KB) (pdf)
- Shared Micromobility Feasibility Study 2020 (4.34 MB) (pdf)
Ontario E-scooter Pilot Program - Background Information
FAQs - Frequently Asked Questions
Who's Listening (Joint Project Team)
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RFP Lead - Principal Planner, TDM/Transit Integration
Region of Waterloo | Grand River Transit
Phone 519-575-4400 Email jbelanger@regionofwaterloo.ca -
E-scooter By-law Lead - Principal Planner, TDM/Transit Integration
Region of Waterloo | Grand River Transit
Phone 519-575-4400 Email kmarshall@regionofwaterloo.ca -
Email chominiecl@cambridge.ca -
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Notice of Collection and Confidentiality
To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum.
Survey information is collected by the Region of Waterloo for the purpose of developing staff recommendations for e-scooter use in Waterloo Region, and will be accessed only by project team members from the Region of Waterloo, City of Cambridge, City of Kitchener, and City of Waterloo. It is collected pursuant to the Municipal Act, 2001, S.O.2001, c.25.
Individual survey responses will be kept confidential. Aggregate survey data may be publicly disclosed as part of a summary report and/or supporting rationale for any policy or service changes that may occur in the future. In certain circumstances, a representative of the municipal project team may follow up with particular individuals and/or organizations for additional information related to the responses they provide.
Questions about the collection of personal information should be directed to:
Kevan Marshall
Principal Planner
Transportation Demand Management | Transit Integration | TravelWise
Region of Waterloo | Grand River Transit