Charles Street Terminal Visioning

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The Region of Waterloo and City of Kitchener are working towards a vision for a mixed-use development on the former Charles Street Terminal site, in the heart of downtown Kitchener. This vision will be informed by environmental and technical findings, financial modeling and community engagement.

Located at 15 Charles Street West, the property occupies a key location in downtown Kitchener. With a footprint of 10,470 square meters (1.047 hectare / 2.59 acres in size), the size and location of the property make the future use of this site an important discussion point for the community.

Based on the strategic direction of the Region of Waterloo and the City of Kitchener, and determined by the community, the site's four guiding priorities include:

  1. Affordable housing options
  2. Climate action
  3. Equity, diversity and inclusion
  4. A thriving economy

Technical studies to date include completion of a property boundary survey to understand current physical infrastructure on the site, as well as Environmental and geotechnical work to understand the make-up of the soil, and the presence of any contaminants in the ground or groundwater as a result of previous and/or surrounding uses.


Visioning the future use of Charles Street Terminal

Community engagement beginning in 2021, including community-inspired feedback led by Land Back Camp, included aligned support for the project’s guiding priorities, emphasized community needs and ambitions across downtown Kitchener, and provided site-specific features to be reflected in preliminary design concepts.

Engagement phases to date include:

  • Phase 1: Project Priorities - Public Engagement
  • Phase 2: Identifying Needs - Community Engagement
  • Phase 3: Identifying Site-Specific Features - Equity-focused Engagement, Community and Interest Holder Consultation


Phase 4: Designing the Vision

Phase 4 focuses on creating preliminary design concepts for the Terminal Lands, guided by community input, that reveals the potential for a sustainable, human-scale redevelopment vision around Charles Street and downtown Kitchener. The established preliminary design concepts will guide future decision-making and redevelopment plans in early 2025.

Design Firm

Brook McIlroy (BMc), an award-winning and interdisciplinary design firm, is leading Phase 4 of the Charles Street Terminal Visioning Project. For more information on Brook McIlroy, please visit their website https://brookmcilroy.com/

Leveraging the diverse building fabric surrounding Charles Street and downtown Kitchener, the project will ensure that future buildings and open spaces promote a memorable, people-focused, sustainable, and human scale community environment. The Charles Street Terminal Lands offers an extraordinary contemporary growth opportunity, that will have a positive regenerative effect on the surrounding mixed-use neighbourhood within downtown Kitchener.

Design Process

BMc has thoroughly reviewed existing policies, frameworks and community feedback from earlier engagement phases, ensuring the designs are informed by the extensive efforts from community and City and Regional staff. The developed design concepts will ensure to reflect community input and the local context. In addition, BMc will conduct engagement for Phase 4 of the project, which will continue to inform the visioning for the project.

Incorporating Indigenous Cultural Knowledge and Placekeeping

A key part of this project is the involvement of Brook McIlroy’s Indigenous Design Studio. BMc and its Indigenous Design Studio is committed to embedding Indigenous feedback, honoring the Truth and Reconciliation Commission's Calls to Action. This work includes:

  • Indigenous Space Needs Assessment Review
  • Incorporate Indigenous cultural knowledge and community-led engagement work conducted by O:se Kenhionhata:tie LandBack Camp
  • Conduct Indigenous-Focused Workshops: These workshops aim to incorporate Indigenous perspectives and practices into the design process. Invitations to workshops will be sent directly to Indigenous interest holders who have expressed interest and consent to be engaged in this work.


Community Engagement and Public Feedback – Upcoming Activities

The public will have several opportunities to provide comments and feedback on the draft design concepts for the Terminal Lands in the upcoming months. Phase 4 will include the following opportunities for public feedback:

Design Workshop – Charles Street Terminal Visioning
Friday, November 8 1:00 PM - 4:00 PM
Downtown Kitchener community members and interest holders are invited to a collaborative design workshop to discuss and contribute to the design aspects of the Charles Street redevelopment project.This is a unique opportunity to collaborate with others, share ideas, and ensure the redevelopment reflects the needs and priorities of the community. The workshop will focus on specific design elements—such as pathways, green spaces, gathering areas, and building massing—through interactive group activities. Space is limited. Details and registration information can be viewed here:
https://www.eventbrite.ca/e/design-workshop-charles-street-terminal-visioning-tickets-1043192907067?aff=oddtdtcreator

Pop-up Public Input Sessions

November 21st 4:00 PM 8:00 PM at Kitchener City Hall Rotunda Space
November 30th 9:30 AM – 11:30 AM at the Kitchener Market
Join us at a pop-up public input session to learn about and provide feedback on the Charles Street redevelopment design options. Residents and community members will have the opportunity to review design concepts, ask questions, and share their thoughts with the project team. These sessions will gather feedback from the community to ensure the designs meet local needs and aspirations.

The Region of Waterloo and City of Kitchener are working towards a vision for a mixed-use development on the former Charles Street Terminal site, in the heart of downtown Kitchener. This vision will be informed by environmental and technical findings, financial modeling and community engagement.

Located at 15 Charles Street West, the property occupies a key location in downtown Kitchener. With a footprint of 10,470 square meters (1.047 hectare / 2.59 acres in size), the size and location of the property make the future use of this site an important discussion point for the community.

Based on the strategic direction of the Region of Waterloo and the City of Kitchener, and determined by the community, the site's four guiding priorities include:

  1. Affordable housing options
  2. Climate action
  3. Equity, diversity and inclusion
  4. A thriving economy

Technical studies to date include completion of a property boundary survey to understand current physical infrastructure on the site, as well as Environmental and geotechnical work to understand the make-up of the soil, and the presence of any contaminants in the ground or groundwater as a result of previous and/or surrounding uses.


Visioning the future use of Charles Street Terminal

Community engagement beginning in 2021, including community-inspired feedback led by Land Back Camp, included aligned support for the project’s guiding priorities, emphasized community needs and ambitions across downtown Kitchener, and provided site-specific features to be reflected in preliminary design concepts.

Engagement phases to date include:

  • Phase 1: Project Priorities - Public Engagement
  • Phase 2: Identifying Needs - Community Engagement
  • Phase 3: Identifying Site-Specific Features - Equity-focused Engagement, Community and Interest Holder Consultation


Phase 4: Designing the Vision

Phase 4 focuses on creating preliminary design concepts for the Terminal Lands, guided by community input, that reveals the potential for a sustainable, human-scale redevelopment vision around Charles Street and downtown Kitchener. The established preliminary design concepts will guide future decision-making and redevelopment plans in early 2025.

Design Firm

Brook McIlroy (BMc), an award-winning and interdisciplinary design firm, is leading Phase 4 of the Charles Street Terminal Visioning Project. For more information on Brook McIlroy, please visit their website https://brookmcilroy.com/

Leveraging the diverse building fabric surrounding Charles Street and downtown Kitchener, the project will ensure that future buildings and open spaces promote a memorable, people-focused, sustainable, and human scale community environment. The Charles Street Terminal Lands offers an extraordinary contemporary growth opportunity, that will have a positive regenerative effect on the surrounding mixed-use neighbourhood within downtown Kitchener.

Design Process

BMc has thoroughly reviewed existing policies, frameworks and community feedback from earlier engagement phases, ensuring the designs are informed by the extensive efforts from community and City and Regional staff. The developed design concepts will ensure to reflect community input and the local context. In addition, BMc will conduct engagement for Phase 4 of the project, which will continue to inform the visioning for the project.

Incorporating Indigenous Cultural Knowledge and Placekeeping

A key part of this project is the involvement of Brook McIlroy’s Indigenous Design Studio. BMc and its Indigenous Design Studio is committed to embedding Indigenous feedback, honoring the Truth and Reconciliation Commission's Calls to Action. This work includes:

  • Indigenous Space Needs Assessment Review
  • Incorporate Indigenous cultural knowledge and community-led engagement work conducted by O:se Kenhionhata:tie LandBack Camp
  • Conduct Indigenous-Focused Workshops: These workshops aim to incorporate Indigenous perspectives and practices into the design process. Invitations to workshops will be sent directly to Indigenous interest holders who have expressed interest and consent to be engaged in this work.


Community Engagement and Public Feedback – Upcoming Activities

The public will have several opportunities to provide comments and feedback on the draft design concepts for the Terminal Lands in the upcoming months. Phase 4 will include the following opportunities for public feedback:

Design Workshop – Charles Street Terminal Visioning
Friday, November 8 1:00 PM - 4:00 PM
Downtown Kitchener community members and interest holders are invited to a collaborative design workshop to discuss and contribute to the design aspects of the Charles Street redevelopment project.This is a unique opportunity to collaborate with others, share ideas, and ensure the redevelopment reflects the needs and priorities of the community. The workshop will focus on specific design elements—such as pathways, green spaces, gathering areas, and building massing—through interactive group activities. Space is limited. Details and registration information can be viewed here:
https://www.eventbrite.ca/e/design-workshop-charles-street-terminal-visioning-tickets-1043192907067?aff=oddtdtcreator

Pop-up Public Input Sessions

November 21st 4:00 PM 8:00 PM at Kitchener City Hall Rotunda Space
November 30th 9:30 AM – 11:30 AM at the Kitchener Market
Join us at a pop-up public input session to learn about and provide feedback on the Charles Street redevelopment design options. Residents and community members will have the opportunity to review design concepts, ask questions, and share their thoughts with the project team. These sessions will gather feedback from the community to ensure the designs meet local needs and aspirations.

  • CLOSED: This survey has concluded.

    The Region of Waterloo and City of Kitchener are working towards a vision for a mixed-use development on the former Charles Street Terminal site, in the heart of downtown Kitchener, and are actively seeking input from the downtown Kitchener community. This vision will be informed by environmental and technical findings, financial modeling and community engagement. 

    Located at 15 Charles Street West, the property occupies a key location in downtown Kitchener. With a footprint of 10,470 square meters (1.047 hectare / 2.59 acres in size), the size and location of the property make the future use of this site an important discussion point for the community. Based on the strategic direction of the Region of Waterloo and the City of Kitchener, and determined by the community, the site's four guiding priorities include:

    1. Affordable housing options
    2. Climate action
    3. Equity, diversity and inclusion
    4. A thriving economy

    Technical studies to date include the completion of a property boundary survey to understand current physical infrastructure on the site, as well as Environmental and geotechnical work to understand the make-up of the soil, and the presence of any contaminants in the ground or groundwater as a result of previous and/or surrounding uses. To read the summary of these technical and environmental studies, review the Technical Considerations section of the project page: https://www.engagewr.ca/charles-street-terminal-redevelopment

    Your informed survey response will enable staff to gather ideas across the community to ensure the successful redevelopment of the Charles Street Terminal site.

    This survey is open until March 1, 2024.

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  • CLOSED: This survey has concluded.

    The Region of Waterloo and City of Kitchener are working towards a vision for a mixed-use development on the former Charles Street Terminal site, in the heart of downtown Kitchener, and are actively seeking input from the community.

    Until mid-September, you can help the engagement team collect input and ideas on the future vision for the site by filling out this short, four-question survey. 

    We look forward to hearing what you have to say!


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  • CLOSED: This survey has concluded.

     The Charles Street Terminal has been a foundational element of the downtown Kitchener community for more than 30 years. Bus service ended at the site in 2019 and the site is currently under contract, serving the community as a COVID-19 testing facility. With the contract set to come to an end in the coming months, the Region of Waterloo and City of Kitchener are eager to begin conversations with the community about the potential redevelopment of the site.

    Located at 15 Charles Street West, the property occupies a key location in downtown Kitchener with close proximity to the new King Victoria Transit Hub and ION LRT. With a footprint of 10,470 square meters (1.047 hectare / 2.59 acres in size), the size and location of the property make the future use of this site an important discussion point for the community. 

    Based on the strategic plans of the Region of Waterloo and the City of Kitchener, four initial areas of consideration have been created to help guide the site redevelopment process. They include:

    1. Affordable housing options
    2. Climate action
    3. Equity, diversity and inclusion
    4. A thriving economy

    With these areas in mind, we would like to invite you to participate in a brief 5-10 minute survey on the values that will drive the redevelopment of the site. This survey will close for public feedback on December 31, 2021. 

    Thank you for taking the time to help shape the future of our community!


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Page last updated: 20 Nov 2024, 11:32 AM