Kitchener's 2019-2022 Strategic Plan

Council recently received a staff report outlining draft themes, goals and actions for Kitchener’s 2019-2022 Strategic Plan that was based on a deep process of listening to the community.

The result of that process of listening? Residents, council and staff consistently identified transportation, social issues, the economy, the environment, and customer service as key issues. We developed draft themes, goals and actions to address these issues. Our aim was to develop SMART actions – actions that are specific, measureable, attainable, relevant and timely.

We want to continue our conversation with you to see if we've heard you properly. We especially want to hear if the actions are relevant and will make a difference in your lives.