On-Demand Transit Service Design in Breslau

The Region of Waterloo and Metrolinx are working together to better meet the needs of travellers in and around the Region by developing new solutions in on-demand transit, with the objective of launching a pilot on-demand service in Breslau. These services typically include a mobile app that customers can use to request rides and see when their vehicle is arriving. Often, these services connect customers to other transit services and routes such as GRT buses, ION LRT or GO rail/bus service. 

Building on two previous surveys carried out in 2020 we're now looking for your feedback on some preliminary preferred details, along with your answers to five quick questions about service hours (on both weekends and weekdays), the primary purpose for which you plan to use the service, how frequently you might use the service, and the amount of advanced notice between booking a trip and boarding a vehicle you would accept. Please note that this survey will be open until March 12, 2021.

How long will the survey take? The entire survey will take approximately 5 minutes. Try your best to answer all questions in the survey, but you may skip those that don’t apply.

What should I do if I have any issues with the survey? If you have any questions, concerns, or accessibility requests for this survey, please contact  William Towns at the Region of Waterloo (wtowns@regionofwaterloo.ca). 

Notice of Collection and Confidentiality: To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum. 

Survey information is collected by the Region of Waterloo (GRT) and Metrolinx for the purpose of designing an on-demand transit service for Breslau that reflects the unique requirements of project stakeholders, and will be accessed only by project team members from these organizations. It is collected pursuant to the Municipal Act, 2001, S.O.2001, c.25. Individual responses will be kept confidential. Aggregate survey data may be publicly disclosed as part of a summary report and/or supporting rationale for any service changes that may occur in the future. In certain circumstances, a representative of GRT may follow up with particular individuals and/or organizations for additional information related to the responses they provide. Questions about the collection of personal information should be directed to grtinfo@regionofwaterloo.ca.

The Region of Waterloo and Metrolinx are working together to better meet the needs of travellers in and around the Region by developing new solutions in on-demand transit, with the objective of launching a pilot on-demand service in Breslau. These services typically include a mobile app that customers can use to request rides and see when their vehicle is arriving. Often, these services connect customers to other transit services and routes such as GRT buses, ION LRT or GO rail/bus service. 

Building on the initial survey and activities carried out in the fall, we're now looking for your feedback on five design elements to inform the final design of the on-demand transit pilot in Breslau. These elements were developed based on input received from the community in our first survey, as the interviews with potential customers and other key stakeholders. The survey will be live until January 2, 2020 at 12:00am. 

How long will the survey take? The entire survey will take approximately 15 minutes. Try your best to answer all of the questions in the survey, but you may skip those that don’t apply.

What should I do if I have any issues with the survey? If you have any questions, concerns, or accessibility requests for this survey, please contact Steve Krysak at Overlap (skrysak@overlapassociates.com) or William Towns at the Region of Waterloo (wtowns@regionofwaterloo.ca). Overlap Associates is a consulting firm specializing in human-centred design carrying out data collection and service design in partnership with the Region and Metrolinx.

Notice of Collection and Confidentiality: To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum. 

Survey information is collected by Overlap Associates on behalf of the Region of Waterloo (GRT) and Metrolinx for the purpose of designing an on-demand transit service for Breslau that reflects the unique requirements of project stakeholders, and will be accessed only by project team members from these organizations. It is collected pursuant to the Municipal Act, 2001, S.O.2001, c.25. Individual responses will be kept confidential. Aggregate survey data may be publicly disclosed as part of a summary report and/or supporting rationale for any service changes that may occur in the future. In certain circumstances, a representative of GRT may follow up with particular individuals and/or organizations for additional information related to the responses they provide.

Questions about the collection of personal information should be directed to grtinfo@regionofwaterloo.ca.

The Region of Waterloo and Metrolinx are working together to better connect people in the Region to destinations Breslau and other transit services. We're looking to hear from those who live and work in Breslau, as well as those interested in travelling to and from Breslau. Your responses will help the Region of Waterloo and Metrolinx design an on-demand transit pilot service for this area. Please note that your participation in this survey is voluntary and your survey responses are confidential. This survey will close on September 25, 2020. 

In light of the ongoing COVID-19 pandemic, the project team is also interested in how your travel behaviour and preferences have changed (including travel within and beyond Waterloo Region), and how you expect it to change in the future. A few questions about the pandemic and how it relates to your perceptions of transit will be asked in this survey to help design a service that reflects your needs and preferences.

How long will the survey take? The entire survey will take approximately 10-15 minutes. Try your best to answer all of the questions in the survey, but you may skip those that don’t apply.

What should I do if I have any issues with the survey? If you have any questions, concerns, or accessibility requests for this survey, please contact Steve Krysak at Overlap (skrysak@overlapassociates.com) or William Towns at the Region of Waterloo (wtowns@regionofwaterloo.ca).  Overlap Associates is a consulting firm specializing in human-centred design carrying out data collection and service design in partnership with the Region and Metrolinx.

Notice of Collection and Confidentiality:

To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum. 

Survey information is collected by Overlap Associates on behalf of the Region of Waterloo (GRT) and Metrolinx for the purpose of designing an on-demand transit service for Breslau that reflects the unique requirements of project stakeholders, and will be accessed only by project team members from these organizations. It is collected pursuant to the Municipal Act, 2001, S.O.2001, c.25. Individual responses will be kept confidential. Aggregate survey data may be publicly disclosed as part of a summary report and/or supporting rationale for any service changes that may occur in the future. In certain circumstances, a representative of GRT may follow up with particular individuals and/or organizations for additional information related to the responses they provide.

Questions about the collection of personal information should be directed to grtinfo@regionofwaterloo.ca.

We'll be carrying out in-depth interviews and design-focused virtual stakeholder labs in the coming weeks and months, If you'd like to be involved in future engagement activities by providing your thoughts and ideas about the project, please provide responses to the following questions. You can also stay up-to-date about the project by using the "Subscribe" button on the project sidebar. 

If you're not sure about getting involved and want to ask any questions, please contact wtowns@regionofwaterloo.ca. Please note that we'll follow up with all volunteers, but given limited time and resources, we cannot guarantee that everyone will have an opportunity to participate in an interview and/or stakeholder lab. Thanks for your understanding!

Notice of Collection and Confidentiality:

To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum. 

Participant recruitment information is collected by Overlap Associates on behalf of the Region of Waterloo (GRT) and Metrolinx for the purpose of contacting members of the public to contribute to the design of an on-demand transit service for Breslau that reflects the unique requirements of project stakeholders. This information will be accessed only by project team members from these organizations. It is collected pursuant to the Municipal Act, 2001, S.O.2001, c.25. Individual responses will be kept confidential. In certain circumstances, a representative of Overlap or GRT may follow up with particular individuals and/or organizations for additional information related to the responses they provide.

Questions about the collection of personal information should be directed to grtinfo@regionofwaterloo.ca.