Contractor Introduction Letter

he City of Kitchener has awarded Regional Sewer and Water the contract for reconstruction work on Greenfield Avenue (Carrol St. to Traynor Ave.) and Traynor Ave (Greenfield Ave. to Connaught). Construction is scheduled to start on/or about April 10, 2022 with an anticipated completion on/or about September 30, 2022.

The City of Kitchener has retained an Engineering Consultant to act as Project Manager for this project and they should be your first point of contact should you have any questions, concerns or require special access to your residence during construction. Their contact information can be found in the contact list provided at the end of this letter. However, as the City Project Manager I remain a key point of contact; my contact information has been provided in the contact list. A Construction Inspector will be on site daily while the contractor is working. Should you have any questions or concerns while the work is in progress, the Construction Inspector can be identified by the white hardhat and can be approached at any time or contacted using the number provided in the contact list. Should you experience an after-hours emergency, please contact the 24-hour Contact Centre at 519-741-2345.

The Contractor will start the project with the setup of their temporary watermain and by completing the pre-condition survey.

Pre-Condition Survey of Structures

On heavy construction projects, it is the City of Kitchener’s standard practice to offer to inspect any buildings that might be affected by construction activities before construction starts. If during or after construction residents/tenants experience any concerns with their property, the information from the pre-construction survey will prove very helpful in quickly and accurately resolving any claims, should they arise.

The pre-condition survey will be conducted by Englobe (DST) and if they haven’t already, they will be contacting you within the next few days to arrange for this survey if your address is within the reconstruction limit. This survey includes an inspection of the interior and exterior of each property to document the existing condition prior to construction. In large high-rise apartment buildings the ground floor area will be inspected, but the individual apartment units above will not be inspected.

We appreciate that some tenants/residents may not want a pre-condition survey of their home and we would like to stress that you are under no obligation to do so. Should this be the case, please advise the representative when they call.

You will likely feel some vibrations during the routine operation of construction equipment; however, studies have shown that these vibrations are much less severe than the vibration level likely to cause

structural damage. We do recommend that you remove light, fragile or delicate objects from shelves when construction activity is taking place adjacent to your property.

Should you experience any problems during construction, please contact me immediately and I’ll address or direct your concern to the contractor if needed. If immediate action is needed, such as an issue with your services and City Staff or Representatives are not immediately available, you are welcome to contact the contractor directly.