Integrated Sanitary Master Plan

Share Integrated Sanitary Master Plan on Facebook Share Integrated Sanitary Master Plan on Twitter Share Integrated Sanitary Master Plan on Linkedin Email Integrated Sanitary Master Plan link

This project is now complete. Copies of the Environmental Study Report and the Appendices are available on this page. If you have any questions, please contact the Sanitary and Stormwater Utilities division at StormWaterUtility@kitchener.ca or 519-741-2345 (TTY: 1-866-969-9994).


Did you know there are over 800km of sanitary sewer mains underneath our city?

What issues or concerns do you have about our existing sanitary infrastructure?

What do we need to consider to expand that infrastructure as our community grows?

The Study

The City is creating an Integrated Sanitary Master Plan to make sure we meet our sanitary service needs now and in the future. We will be reviewing existing conditions and developing an assessment of alternative solutions. You will have the opportunity to give input on the project objectives and on the proposed alternative solutions. We will then identify a preferred alternative based on our technical review and on the outcomes of our public consultations.

Our study follows an approved process under the Ontario Environmental Assessment Act. For more details, please read the Notice of Study Commencement.

How can you take part?

We want to hear from you! Use the "Subscribe" button at the top right-hand corner to get updates. If you have questions, please use the Questions tool below. You can also contact us for more information.

Did you know there are over 800km of sanitary sewer mains underneath our city?

What issues or concerns do you have about our existing sanitary infrastructure?

What do we need to consider to expand that infrastructure as our community grows?

The Study

The City is creating an Integrated Sanitary Master Plan to make sure we meet our sanitary service needs now and in the future. We will be reviewing existing conditions and developing an assessment of alternative solutions. You will have the opportunity to give input on the project objectives and on the proposed alternative solutions. We will then identify a preferred alternative based on our technical review and on the outcomes of our public consultations.

Our study follows an approved process under the Ontario Environmental Assessment Act. For more details, please read the Notice of Study Commencement.

How can you take part?

We want to hear from you! Use the "Subscribe" button at the top right-hand corner to get updates. If you have questions, please use the Questions tool below. You can also contact us for more information.

This project is now complete. Copies of the Environmental Study Report and the Appendices are available on this page. If you have any questions, please contact the Sanitary and Stormwater Utilities division at StormWaterUtility@kitchener.ca or 519-741-2345 (TTY: 1-866-969-9994).


Do you have a question about this project? Ask it here.  

To protect your privacy: 

  • Do not include your last name in your username 

  • Do not include any personal information (like your address) in your question   

We usually respond within three business days. If your question is urgent, call the City of Kitchener at 519-741-2345 (TTY: 1-866-969-9994) 

  • Share Our sanitary sewers are an untapped source of thermal energy, how might the City of Kitchener integrate wastewater heat recovery into the Integrated Sanitary Master Plan in co-operation with the Region and other cities? This exploratory report on wasterwater heat recovery (prepared for WR Community Energy by KEB Engineering) includes thermal maps for Kitchener. How actionable are these recommendations? Link: https://wrcommunityenergy.ca/wp-content/uploads/2021/11/Waste-Water-Heat-Recovery-Report-FINAL.pdf on Facebook Share Our sanitary sewers are an untapped source of thermal energy, how might the City of Kitchener integrate wastewater heat recovery into the Integrated Sanitary Master Plan in co-operation with the Region and other cities? This exploratory report on wasterwater heat recovery (prepared for WR Community Energy by KEB Engineering) includes thermal maps for Kitchener. How actionable are these recommendations? Link: https://wrcommunityenergy.ca/wp-content/uploads/2021/11/Waste-Water-Heat-Recovery-Report-FINAL.pdf on Twitter Share Our sanitary sewers are an untapped source of thermal energy, how might the City of Kitchener integrate wastewater heat recovery into the Integrated Sanitary Master Plan in co-operation with the Region and other cities? This exploratory report on wasterwater heat recovery (prepared for WR Community Energy by KEB Engineering) includes thermal maps for Kitchener. How actionable are these recommendations? Link: https://wrcommunityenergy.ca/wp-content/uploads/2021/11/Waste-Water-Heat-Recovery-Report-FINAL.pdf on Linkedin Email Our sanitary sewers are an untapped source of thermal energy, how might the City of Kitchener integrate wastewater heat recovery into the Integrated Sanitary Master Plan in co-operation with the Region and other cities? This exploratory report on wasterwater heat recovery (prepared for WR Community Energy by KEB Engineering) includes thermal maps for Kitchener. How actionable are these recommendations? Link: https://wrcommunityenergy.ca/wp-content/uploads/2021/11/Waste-Water-Heat-Recovery-Report-FINAL.pdf link

    Our sanitary sewers are an untapped source of thermal energy, how might the City of Kitchener integrate wastewater heat recovery into the Integrated Sanitary Master Plan in co-operation with the Region and other cities? This exploratory report on wasterwater heat recovery (prepared for WR Community Energy by KEB Engineering) includes thermal maps for Kitchener. How actionable are these recommendations? Link: https://wrcommunityenergy.ca/wp-content/uploads/2021/11/Waste-Water-Heat-Recovery-Report-FINAL.pdf

    Hayley asked over 2 years ago

    Thank you for your interest, and for mentioning the Wastewater Heat Recovery in Waterloo Region report. 

    Wastewater heat recovery is on our radar. We have been working with the Region of Waterloo to identify opportunities for wastewater heat recovery. The Wastewater Heat Recovery in Waterloo Region report provides an overview of the sewer system and identifies the thermal heat recovery potential based on sewage flow. For those not familiar with wastewater heat recovery, it is the process of capturing heat from wastewater as it exits a building, and redirecting it for an alternate use in the building. 

    The goal of this project is to provide an efficient and reliable sanitary servicing system throughout the City limits. We will consider climate change impacts through this study. As part of that, we will consider the recommendations of this report as part of our study.

  • Share How often do people flush wet wipes? Is there any trends with this to be concerned about? Are certain areas more likely to flush them? As climate change is wrecking havoc on our climate, how much rain can the sewers handle? What areas are most vulnerable to the sewers becoming overwhelmed? How has the construction of many new apartment/condo towers affected the sewer mains in the downtown core? on Facebook Share How often do people flush wet wipes? Is there any trends with this to be concerned about? Are certain areas more likely to flush them? As climate change is wrecking havoc on our climate, how much rain can the sewers handle? What areas are most vulnerable to the sewers becoming overwhelmed? How has the construction of many new apartment/condo towers affected the sewer mains in the downtown core? on Twitter Share How often do people flush wet wipes? Is there any trends with this to be concerned about? Are certain areas more likely to flush them? As climate change is wrecking havoc on our climate, how much rain can the sewers handle? What areas are most vulnerable to the sewers becoming overwhelmed? How has the construction of many new apartment/condo towers affected the sewer mains in the downtown core? on Linkedin Email How often do people flush wet wipes? Is there any trends with this to be concerned about? Are certain areas more likely to flush them? As climate change is wrecking havoc on our climate, how much rain can the sewers handle? What areas are most vulnerable to the sewers becoming overwhelmed? How has the construction of many new apartment/condo towers affected the sewer mains in the downtown core? link

    How often do people flush wet wipes? Is there any trends with this to be concerned about? Are certain areas more likely to flush them? As climate change is wrecking havoc on our climate, how much rain can the sewers handle? What areas are most vulnerable to the sewers becoming overwhelmed? How has the construction of many new apartment/condo towers affected the sewer mains in the downtown core?

    Marsy asked over 2 years ago

    How often do people flush wet wipes? Is there any trends with this to be concerned about? Are certain areas more likely to flush them?

    Thank you for your questions. Yes, there is reason to be concerned about the use of so-called flushable wipes. Wet wipes are a problem within municipal wastewater systems when flushed. The City of Kitchener does not record precise data on this issue, although anecdotally, wet wipes are encountered by Operations and Maintenance staff on a regular basis with some catchment areas being more problematic than others.  Some areas of Kitchener’s sewer pipes need to be flushed out more than others, and for some of these hot spot maintenance areas, flushable wipes are one of the factors. For example, staff pulls these wipes out of pumps at Woolner Station 2-3 per week. This is a costly maintenance activity and causes unnecessary wear and tear on the pumps. For context, the Woolner pumps would need to be opened and inspected annually if the wipes were not a factor.

    As climate change is wrecking havoc on our climate, how much rain can the sewers handle? What areas are most vulnerable to the sewers becoming overwhelmed? 

    Since the early 2000s, the City has run several projects to reduce rainwater infiltration and inflow into the sanitary sewer system. For example, we diverted rainwater from the sanitary sewer system by disconnecting private sump pumps from the sanitary sewer. We redirected the water flow from private foundation sump pumps to the storm sewer system. By taking measures like these, we make the sanitary sewer system more resilient in the face of climate change.

     Depending on the intensity and location of rain events, there may a few cases where we have a sewer back-up due to rain coming into manholes from the roads. It will be through the Integrated Sanitary Master Plan study that we will identify the most vulnerable areas of Kitchener’s sanitary sewer system and provide solutions for these areas.

    The study will include modeling and analysis based on monitoring data including rainfall and sewer flow. We will also conduct a sensitivity analysis based on the effects of climate change.

    Using the Integrated Sanitary Master Plan, we will manage, fund, and implement improvements to the sanitary sewer system to protect residents and the environment to the 2051 planning horizon.

    How has the construction of many new apartment/condo towers affected the sewer mains in the downtown core? 

    We have not seen any issues related to capacity as a result of intensification.

  • Share Is there any plan to switch neighbourhoods that are in the city that are still on septic (and surrounded by newer areas that are serviced) over to city sanitary sewer systems? on Facebook Share Is there any plan to switch neighbourhoods that are in the city that are still on septic (and surrounded by newer areas that are serviced) over to city sanitary sewer systems? on Twitter Share Is there any plan to switch neighbourhoods that are in the city that are still on septic (and surrounded by newer areas that are serviced) over to city sanitary sewer systems? on Linkedin Email Is there any plan to switch neighbourhoods that are in the city that are still on septic (and surrounded by newer areas that are serviced) over to city sanitary sewer systems? link

    Is there any plan to switch neighbourhoods that are in the city that are still on septic (and surrounded by newer areas that are serviced) over to city sanitary sewer systems?

    ar73 asked over 2 years ago

    Thank you for your question. The Implementation Plan phase of the project will provide recommendations regarding the connection of built-up areas of the City that are currently serviced by septic systems to the sanitary sewer system.

  • Share Cressman Avenue , Kitchener May i know when do you build sewer line , drain line , water line Customers on Facebook Share Cressman Avenue , Kitchener May i know when do you build sewer line , drain line , water line Customers on Twitter Share Cressman Avenue , Kitchener May i know when do you build sewer line , drain line , water line Customers on Linkedin Email Cressman Avenue , Kitchener May i know when do you build sewer line , drain line , water line Customers link

    Cressman Avenue , Kitchener May i know when do you build sewer line , drain line , water line Customers

    chandra asked about 3 years ago

    Thank you for your question. The Master Plan will review existing conditions and evaluate planned growth and servicing needs to develop and assess alternative solutions for sanitary servicing. Individual project locations have not been identified at this time. A preferred solution to support planned growth across the City will be identified following a technical review of alternatives with input received from agencies, Indigenous communities and stakeholders.

  • Share What is the current expected life/capacity for our sanitary systems? on Facebook Share What is the current expected life/capacity for our sanitary systems? on Twitter Share What is the current expected life/capacity for our sanitary systems? on Linkedin Email What is the current expected life/capacity for our sanitary systems? link

    What is the current expected life/capacity for our sanitary systems?

    encodedream asked about 3 years ago

    Thank you for your question.  The City of Kitchener sanitary system includes a variety of systems and infrastructure that have a wide age range of longevity based on when they were installed. Life expectancy is based on many factors including the maintenance history of the various components and the ability to meet the servicing needs of system users. 

    The Master Plan will identify recommended projects to address current and future sanitary servicing needs of the community. Recommended projects will be prioritized based on factors including life expectancy, as well as other criteria to be developed as part of this study. 

    Thank you for your interest in this project.  

  • Share Can we have a trash receptacle at each bus stop to lesson the need for people littering getting on and off the bus? I see it all the time coffee cups, masks, pop cans...I am quite sure those that live near by would be grateful. on Facebook Share Can we have a trash receptacle at each bus stop to lesson the need for people littering getting on and off the bus? I see it all the time coffee cups, masks, pop cans...I am quite sure those that live near by would be grateful. on Twitter Share Can we have a trash receptacle at each bus stop to lesson the need for people littering getting on and off the bus? I see it all the time coffee cups, masks, pop cans...I am quite sure those that live near by would be grateful. on Linkedin Email Can we have a trash receptacle at each bus stop to lesson the need for people littering getting on and off the bus? I see it all the time coffee cups, masks, pop cans...I am quite sure those that live near by would be grateful. link

    Can we have a trash receptacle at each bus stop to lesson the need for people littering getting on and off the bus? I see it all the time coffee cups, masks, pop cans...I am quite sure those that live near by would be grateful.

    John & Company asked about 3 years ago

    Thank you for your feedback, however this is unrelated to the current project. Your inquiry should be directed to the appropriate department at Waste Management, Region of Waterloo: Ann-Marie Weber, tel: 226-750-4077, TTY 519-575-4608, or by email at: AWeber@regionofwaterloo.ca.