Preliminary Preferred Details & Final Brief Survey Questions
The Region of Waterloo and Metrolinx are working together to better meet the needs of travellers in and around the Region by developing new solutions in on-demand transit, with the objective of launching a pilot on-demand service in Breslau. These services typically include a mobile app that customers can use to request rides and see when their vehicle is arriving. Often, these services connect customers to other transit services and routes such as GRT buses, ION LRT or GO rail/bus service.
Building on two previous surveys carried out in 2020 we're now looking for your feedback on some preliminary preferred details, along with your answers to five quick questions about service hours (on both weekends and weekdays), the primary purpose for which you plan to use the service, how frequently you might use the service, and the amount of advanced notice between booking a trip and boarding a vehicle you would accept. Please note that this survey will be open until March 12, 2021.
How long will the survey take? The entire survey will take approximately 5 minutes. Try your best to answer all questions in the survey, but you may skip those that don’t apply.
What should I do if I have any issues with the survey? If you have any questions, concerns, or accessibility requests for this survey, please contact William Towns at the Region of Waterloo (wtowns@regionofwaterloo.ca).
Notice of Collection and Confidentiality: To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum.
Survey information is collected by the Region of Waterloo (GRT) and Metrolinx for the purpose of designing an on-demand transit service for Breslau that reflects the unique requirements of project stakeholders, and will be accessed only by project team members from these organizations. It is collected pursuant to the Municipal Act, 2001, S.O.2001, c.25. Individual responses will be kept confidential. Aggregate survey data may be publicly disclosed as part of a summary report and/or supporting rationale for any service changes that may occur in the future. In certain circumstances, a representative of GRT may follow up with particular individuals and/or organizations for additional information related to the responses they provide. Questions about the collection of personal information should be directed to grtinfo@regionofwaterloo.ca.